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paychex complaints

By October 27, 2020No Comments


Every plan includes 24/7 phone or chat support—our chats and calls were answered within two minutes. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Resonate with any of these scenarios? Fast approval process Financing for all kinds... You can get super low rates and decent terms from AgDirect―but only for agricultural equipment.... NBKC’s no-fee accounts offer an affordable solution for both your business and personal banking. If you want a cheaper payroll alternative, we recommend SurePayroll, which is owned by Paychex but provides streamlined, affordable payroll services for smaller businesses.

© 2020 Trustpilot, Inc. All rights reserved. Along with its payroll software and HR solutions, Paychex offers PEO services (Paychex PEO or Paychex PEO+).
Sincerely, Mary S*** Client Relations Management, Address: 3701 Arco Corporate Dr Ste 300, Charlotte, North Carolina, United States, 28273-0401. On October 04, 2017, Paychex received 401 (k) After 19 years of paying for their service, this is not the way to be treated. However, that money is going towards a service that has an outstanding reputation – especially where customer service is concerned. Please help!

If it was possible to give this company less than one star I would. Depending on your business and budget, Paychex’s biggest drawback is its price.

For one, it doesn’t give you the option to pay employees with paper checks (which is, frankly, bizarre).

Over two years ago, I found out that 3 quarters of 941 forms were not filed. Since its HR solutions are so comprehensive, it makes sense that Paychex doesn’t offer the cheapest plans on the block, but it does limit the number of business owners who can access its services. I am sorry to hear this has been your experience. Since that base cost exceeds even QuickBooks’ $45 per month starting payroll plan, we feel pretty confident in saying Express Payroll isn’t a great choice for budget-conscious small businesses. Mr *** *** also was concerned that he no longer had access to his online reportsEffective immediately he will have access to his online reports through June 29, 2018. What’s more, they also create high quality, easy to understand documentation so that your team has no problem understanding where each figure on their check is being drawn from. concern for *** *** as a client in many ways, including not even Like other cloud-based payroll software, Paychex Flex is an online payroll solution. This service is free and you will work directly with each company, if interested. Many of the negative reviews come from customers with benefits managed by Paychex, like 401(k), FSA and HSA accounts. Better Business Bureau, “Paychex, Inc.”3.

It even provides reporting options, 401(k) and retirement services and insurance options. Customer Support during COVID-19 Available 24/7: If you are unsure, you should get independent advice before you apply for any product or commit to any plan.

Consumer Affairs, “Paychex”4.

The only location we have outside the US is in Germany, and that is an office. When you have only five or so employees, you don’t necessarily need payroll software that does it all—a simple self-service plan that calculates payroll taxes at a low monthly fee should cut it for you.

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